Our advisory practice is focused on delivery in six key areas:

  • Strategy

Creating successful strategies for retailers and suppliers in the retail industry

  • Customer Experience

Developing unique, consistent and sustainable customer experiences that align strategy and execution to win and retain customers

  • Concept Development

Developing and pioneering innovative retail concepts, models and retail programmes

  • Performance

Evaluation and optimization of retail concepts, strategies and operational businesses

  • Research

Provision of critical research, information and insights on the retail industry

  • Skills and Capability Development

Tailor made solutions in retail training to ensure best practice and improve performance